support
Contact Rig Support
Private tickets for bugs, install issues, and account help. Typical first reply is under one UK working day (9:00–18:00 Europe/London).
Checking your Rig session…
Sign in with the same Rig cloud account you use in the Mac app — then we already know who you are.
--- Rig diagnostics (do not paste secrets) --- Source: github Suggested label: Cloud ---------------------------------------------
Keep this reference. Replies land in this thread and your email — you don’t need to open a new ticket.
- Check status.userig.app if this looks like an incident.
- Faster than waiting: the knowledge base and the forum.